Terms of Service

Clinic Dial AI LLC values your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website, advertisements, and AI-powered services. By submitting a form, contacting us, or engaging with our advertisements, you agree to the terms below.

Effective Date: May 7, 2026

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and other details you provide when filling out forms, responding to advertisements, or contacting us through any channel, including Meta (Facebook and Instagram) lead forms.

• Usage Data: IP address, browser type, pages viewed, time spent on our website, ad engagement data, and other diagnostic information used to improve our services.

• Cookies and Tracking: Small data files placed on your device that help us understand how users interact with our site. You can control cookie usage through your browser settings.

• Lead Form Data: When you submit a form through Meta or any other advertising platform, the information you provide is transferred securely to our customer relationship system for follow-up.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our website and services.

• To respond to inquiries, schedule consultations, and provide customer support.

• To send you appointment reminders, follow-ups, and service-related communications.

• To deliver marketing communications about our services, including educational content, case studies, and offers.

• To analyze and improve our services based on user activity and feedback.

3. Communications Consent (SMS, Phone Calls, Email, and AI Voice)

By submitting your information through any of our forms, advertisements, or contact channels, you expressly agree to the following:

• You agree to receive text messages (SMS and MMS), phone calls, and emails from Clinic Dial AI LLC at the phone number and email address you provided.

• You acknowledge and agree that some of these calls and messages may be automated, pre-recorded, or delivered using artificial intelligence (AI) voice technology.

• You agree to receive marketing communications, including educational content, case studies, promotional offers, and information about our services.

• You understand that consent is not a condition of any purchase. Message and data rates may apply. Message frequency may vary.

• You agree that we may contact you for up to twelve (12) months after your initial inquiry, unless you opt out earlier.

4. How to Opt Out

You may withdraw your consent at any time using any of the following methods:

• SMS: Reply STOP to any text message you receive from us.

• Email: Click the Unsubscribe link at the bottom of any email.

• Phone Calls: Inform our representative or AI agent verbally that you wish to be removed from our calling list, or email us directly.

• All Communications: Email us at info@clinicdialai.com with the subject line "Opt Out" and we will remove your information from all active outreach within 10 business days.

Opting out of marketing communications will not affect transactional messages required to deliver services you have purchased.

4.5 SMS Opt-In and Phone Number Sharing

Phone numbers and SMS opt-in consent are never shared with third parties or affiliates for their marketing or promotional purposes. Information you provide through our Meta lead forms or website forms, including your phone number and your consent to receive SMS messages, is used exclusively by Clinic Dial AI LLC for direct communication with you about our services. We do not sell, rent, lease, or otherwise transfer your SMS opt-in data to any third party.

The only exceptions are:

• Service providers we use to deliver SMS messages on our behalf (such as Twilio and HighLevel), who are contractually bound to use your information solely to deliver our messages and are prohibited from using your data for their own marketing purposes.

• Legal requirements as described in Section 5 (court orders, subpoenas, or law enforcement requests).

This restriction applies independently of all other data-sharing terms in this Privacy Policy. Even where other data may be shared with service providers or business partners under Section 5, your phone number and SMS consent are protected by this stricter no-sharing rule.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data in the following limited situations:

• Service Providers: We work with trusted vendors who help us operate our website, customer relationship platform, advertising systems, communication tools, and AI services. These providers are contractually obligated to protect your information.

• Advertising Partners: When you submit a form through Meta (Facebook and Instagram) or other advertising platforms, your data is securely transferred to our systems in accordance with each platform's terms of service.

• Legal Requirements: We may disclose your information if required by law, court order, or in response to valid legal requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location, you may have the following rights concerning your personal data

• Access and Correction: You can request a copy of your personal information and ask for corrections.

• Deletion: You can request the deletion of your personal data, subject to our legal obligations to retain certain records.

• Opt Out: You can opt out of marketing communications at any time using the methods listed in Section 4.

• Data Portability: You can request a copy of your data in a portable format.

• Withdraw Consent: You can withdraw any previously given consent at any time.

To exercise any of these rights, contact us at info@clinicdialai.com.

8. Third-Party Links

Our website and advertisements may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging.

9. Cookies and Tracking Technologies

We use cookies, pixels (including the Meta Pixel), and similar tracking technologies to monitor activity on our website, measure advertising performance, and improve user experience. You can accept or refuse cookies through your browser settings or our cookie banner where applicable.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will remove such information from our records.

11. International Users

Clinic Dial AI LLC is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@clinicdialai.com

Address: Clinic Dial AI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA